End to End IT Sourcing Process Review


  • Client needed to make sure it manage the third party solutions in a cost efficient and effective way to get the best result. A full end to end review resulted proposals for significant improvements proposals leading to increased operational efficiency.


  • Utilizing an excerpt of IACCM maturity model in combination with deep interviews with core stakeholders.


  • Results of study included voice of the organization, visualization of business impact and likely outcome of improvement proposals.
  • Findings rooted to organizational shortcomings and behavior. Improvement proposals shortlisted and prioritized.


IACCM Infographic